CBA’s iCANFlex program provides tools that enable their people to work in a way that makes sense for them and the business. iCANFlex encourages all their people to adopt flexible working practices, supporting them to adjust how, when, and where they work to deliver better outcomes for themselves, their customers and the business.

CBA focuses on outcomes rather than face-time and recognises that flexibility can be both formal and informal. Some of the formal flexibility CBA offers includes paid parental leave (for all parents), unlimited paid domestic and family violence leave, five days of paid domestic violence support leave for those seeking rehabilitation and a one-time additional ten days Special Leave balance to support employees during the pandemic.