Ego’s highly diverse workforce spanning 15 nations requires a system which provides support that overcomes language barriers, ensures confidentiality and provides managerial assistance. Their global, multilingual employee assistance program achieves this by providing confidential mental health and wellbeing services to staff in their own language, with resources for managers on how best to support their workers.

Many staff found the EAP particularly helpful during COVID-19 lockdowns, as mental health services were easily accessible while external providers were experiencing substantial wait times.