The Entourage realises that building a good workplace culture is the responsibility of everyone, not just leadership. To facilitate involvement throughout the company, they decentralised their cultural rituals. This involved rostering team members to run their Monday morning meetings, monthly team trainings and their weekly acknowledgements of team members who have gone over and above in their effort.

The initiative contributed to a 5% improvement in staff engagement, and reports of greater comradery and empowerment to grow in their roles.