L.E.K. Consulting set out to improve the retainment of current workers, while also improving staff engagement, positivity and development. L.E.K Ways of Working introduced several strategies to achieve this objective, including providing trust and freedom for staff to work in the way that suits them, the LEAD program for skills development and growth, and working parents sustainability coaching.

Since L.E.K Ways of Working was brought in, the average employee tenure has increased to 3.94 years (approximately a year more than 2 years ago), and ratings of “lifestyle sustainability” and boundaries between work and personal life have been high.